The Crowdy chatbot can currently communicate with customers in more than 30 languages. You can provide the chatbot with additional instructions to respond only in the language of your choice. By default, the chatbot responds in the language of the customer’s question – this also happens when the language of the question is different from the language the chatbot has been trained in. Multilingualisation allows your company to reach new markets and provide information about your company, products, and services in the native language of the new customers without hiring additional staff.
