Yes, you can use Crowdy to answer questions about your products, provide product recommendations, and help your customers with their orders (e.g., checking order status, shipping details, etc.). Crowdy can also help you with customer support by answering frequently asked questions and redirecting the conversation to your customer service team when needed. Our development team can also customise the chatbot to guide the customer from the point of entering the website to the point of paying for the order on the website.
