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Најједноставнији начин је да инсталирате Crowdy на ваш сајт. Ви обезбедите адресу сајта и Crowdy ће урадити остало. Crowdy чатбот, креиран на основу вештачке интелигенције, анализираће цео ваш сајт, што ће бити најбоља полазна тачка за почетак његовог рада. Такође можете обезбедити додатне информације: имејл кореспонденцију са купцима ваше компаније (без обезбеђивања личних података) – чатбот ће анализирати сву ову кореспонденцију и комуницираће са купцима у том тону.

Да, можете додати Crowdy на више сајтова и/или интернет продавница. Напомена: Видићете да ће чат виджет користити исте поставке изгледа и понашања на свим вашим сајтовима/продавницама. То значи да ће имати исти колорит, бити онлајн/офлајн у складу са истим радним временом и користити исте скрипте за комуникацију са купцима, итд. Ако желите да имате различите алгоритме комуникације са купцима и различито понашање чатбота за сваки сајт, биће неопходно да сваког чатбота конфигуришете појединачно. Према томе, ако различити сајтови/бизниси нуде различите услуге или производе, биће потребно да потпишете одвојени уговор о сарадњи за сваки сајт и појединачно конфигуришете чатбота.

Yes, you can. You can downgrade or upgrade your subscription at any time. Please note that any changes to your subscription will take effect immediately upon agreement with our company manager.

Crowdy chatbot collects information about customers during a chat. It can automatically segment the collected contacts and send them to your CRM or email.

We accept major credit cards including Visa, Mastercard, and bank transfer payment.

A chatbot can function as the first line of your support team and answer recurring questions. It can assist customers after hours depending on the settings you select.

Yes. The chatbot can pass the chat to your company manager or forward all correspondence with the customer to your email.

A conversation when using a Crowdy chatbot is an interaction with a customer initiated through any channel integrated with Crowdy that has at least one response from our AI chatbot. Even if Crowdy responds multiple times to resolve a customer issue, or if a customer leaves the chat window and returns to it later, it still counts as one conversation.

One message is considered when a user sends a message to the bot and the bot generates a reply. You can set up a chatbot dialogue with a client (for example, by limiting it to a maximum of five messages) and, when the message limit is reached, request the client’s contact details so that the company manager can contact him/her in the future. Also, your company manager can intercept the dialogue with the customer at any time and continue communication.

Apart from the information provided by the chatbot, you can change its colour, photo, name, chatbot welcome message, size, and add your company logo.

During the development of Crowdy, we conducted an in-depth analysis of leading chatbot platforms, identifying strengths and weaknesses. By pulling together the strengths and identifying areas for improvement, we created Crowdy as the leading artificial intelligence chatbot for a company’s website offering products or services. We focused on providing exceptional ease of use, rapid deployment, high-quality responses, and took into account our own 15 years of experience in business, advising customers, providing all the information they need, as well as experience in online marketing and sales. In addition, Crowdy stands out as the most personalised chatbot available on the market today.

Yes, you can give the chatbot customised instructions based on your business needs. You can set the chatbot to respond only in the selected language, you can give it a name and set goals. For example, the main goal of a chatbot for a service company might be to get contact information from as many customers as possible who visit the company’s website. For an e-commerce company, the main goal could be to unobtrusively guide the customer through the entire purchase phase on the site (from the first visit to the moment of payment).

Yes, Crowdy is fully adaptable to work on mobile devices, tablets, and computers. It is fully adaptive and adjusts to the client’s screen size.

The Crowdy chatbot can currently communicate with customers in more than 30 languages. You can provide the chatbot with additional instructions to respond only in the language of your choice. By default, the chatbot responds in the language of the customer’s question – this also happens when the language of the question is different from the language the chatbot has been trained in. Multilingualisation allows your company to reach new markets and provide information about your company, products, and services in the native language of the new customers without hiring additional staff.

Yes, you can use Crowdy to answer questions about your products, provide product recommendations, and help your customers with their orders (e.g., checking order status, shipping details, etc.). Crowdy can also help you with customer support by answering frequently asked questions and redirecting the conversation to your customer service team when needed. Our development team can also customise the chatbot to guide the customer from the point of entering the website to the point of paying for the order on the website.

After creating a chatbot, you will receive a code snippet that you can copy and paste into your website. The chatbot widget will appear on your website and will be ready to answer your customers’ questions. The whole process will take no more than 5 minutes. The manager of our company will guide you through the whole process of creating and configuring a chatbot and will provide you with a code fragment that you can copy and paste on your website, after which a fully customizable Crowdy chatbot on your website will be ready to answer questions related to your business, goods or services that you offer, taking into account all the nuances and the smallest details.

You can use Crowdy for customer support by training it with your customer support data. You can provide Crowdy with your customer support scripts, FAQs, company website and other important information, and then Crowdy can answer your customers’ questions. Crowdy is an artificial intelligence-based customer support chatbot that can fully automate the answers to basic questions that customers visiting your company website may have. You can also provide Crowdy with your customer service email address, and Crowdy will be able to redirect the conversation to your customer service team.

One active chatbot can support an unlimited number of chats with users.

Crowdy AI чатбот је развијен да консултује клијенте на корпоративним/пословним веб сајтовима и пружа потребне информације о понуђеним услугама и производима. Crowdy чатбот је заснован на АИ — замењује праву особу и пружа исто висококвалитетно услуживање.

Посвећени тим Crowdy.ai ће интегрисати чатбот на ваш сајт и научити га потребне информације тако да ваш Crowdy AI чатбот може консултовати ваше клијенте као права особа или чак боље.

Не, Crowdy AI чатбот нема никаква ограничења. Чатбот, који је заснован на АИ, може консултовати клијенте 24/7 и увек је у стању да пружи информације и услове који су засновани на вашем веб сајту. Crowdy AI чатбот не прави грешке, већ строго прати веб сајт клијента и информације на сајту.

Да, можете персонализовати ваш Crowdy AI чатбот у зависности од вашег пословања. Он може консултовати ваше клијенте на више од 30 језика и организовати разговор са правом особом у правом тренутку. Важно је напоменути да чатбот може водити разговоре са више од 100 људи истовремено.